Privacy Policy 🔒

1. Hamaara Vaada

RAKSHA Safety App aapki personal information ki suraksha ko sabse badi priority deta hai. Hum aapka data kabhi nahi bechte.

2. Hum Kya Collect Karte Hain

A. Jo Aap Dete Hain:

• Naam, phone number, email (registration pe)
• Trusted contacts ke naam aur numbers
• City, state (optional)

B. Automatic Collection:

• Location: Sirf Safe Journey ya SOS mode mein — background tracking nahi
• Device info: Crash reports ke liye only
• Usage data: App improve karne ke liye (anonymous)

C. Jo Hum KABHI Collect Nahi Karte:

• ❌ Payment card details
• ❌ Audio recordings (sirf device pe — cloud pe encrypted)
• ❌ Gallery ya photos
• ❌ Social media accounts

3. Data Ka Use

• ✅ SOS alerts bhejne ke liye
• ✅ Safe Zone Map community data ke liye (anonymous)
• ✅ App bugs fix karne ke liye
• ✅ Premium subscription manage karne ke liye

4. Data Sharing

Hum aapka data kisi ko nahi bechte. Sirf:

• Aapke trusted contacts ko — aapki permission se
• Emergency services ko — SOS pe
• Firebase, Razorpay, Twilio — GDPR compliant
• Legal requirement pe — court order hone pe

5. Security

• India ke servers pe data (Firebase Mumbai region)
• End-to-end encryption SOS alerts ke liye
• Location data 24 ghante baad auto-delete
• Audio recordings sirf encrypted form mein

6. Aapke Rights

• Access: App settings mein "My Data"
• Delete: Settings se ya email pe request
• Export: support@rakshaapp.in pe request karein
• Opt-out: Marketing emails se unsubscribe

7. Contact

📧 rakshaapp.india@gmail.com

💬 WhatsApp Channel